Shipping policy

Shipping Policy

Wanderfolk Collective ships orders from Central Florida.

Processing times vary depending on the product. Ready-to-ship items generally process faster, while made-to-order, personalized, and custom pieces may require additional production time. Any special processing expectations will be noted on the applicable product page whenever possible.

Shipping transit times begin after an order has been processed and handed to the carrier. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, service interruptions, or other circumstances outside of Wanderfolk Collective’s control.

Customers are responsible for providing an accurate shipping address at checkout. If an address needs to be corrected, please contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once fulfillment has begun.

Once an order ships, tracking information will be provided when available.

If tracking shows that a package has been delivered but it cannot be located, customers should first check the delivery area, household members, neighbors, building staff, and the shipping carrier. Wanderfolk Collective will assist when reasonably possible but is not responsible for packages that have been confirmed as delivered by the carrier.

Local pickup may be available for select orders or events when specifically offered at checkout or communicated by Wanderfolk Collective.

For questions regarding an order or shipment, contact us at hello@wanderfolkcollective.com